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For a few weeks, the groups were lost and all the tabs remained ungrouped (previously grouped into categories by groups). I have backups, but when I restore them, all the tabs are still ungrouped.
I have already tried reinstalling Chrome and Tabox extension and I still have the same result
Please help!!
Thank you
Thanks will wait for v3.5.8 since I have “Discard tabs on open: Disabled”
For those who still have issues with tab groups or tabs not loading, please try to uncheck the option in the settings menu to "Discard tabs" when opening collections. This might solve some of the issues.
A new version (3.5.8) will be released soon with an overall of the tab loading and improver performance, that should also fix most issues reported in this thread.
I have now v3.5.7 and one of my groups also lost the groups or became ungrouped
I have version 3.5.7 and just started having this problem yesterday. Tabs inside some groups are also saved as empty... multiple of my collections are losing tab groups when restoring, not ideal with collections containing hundreds of tabs. It's unusable right now. Any idea?
I have version 3.5.6 and no problems on my end
When I started using Tabox, the group feature worked perfectly. Now when I create or update a collection, the groups are gone. Is this a 3.5.6 related bug?
I tried switching off/on the extension and deleting/reinstalling it. No joy.
On my end I have not seen it since I updated to v 3.5.5
I'm still seeing this issue. Has the update mentioned above on May 2 been published? Is it 3.5.5? If so, that doesn't appear to have resolved this issue for me. Thanks!
Awesome thanks
A fix for this issue has been submitted to the Chrome and Edge stores, once approved it will begin to roll out to all users.
There is no need to re-save collections or make any changes on your side, Tabox will resume operating as it did before the issue started.
Apologies again for the inconvenience!
We are aware of an issue in v3.5.4 for some users while opening collections with tab groups. We are working on a fix and it will be resolved soon with no need tire-save your collections. Apologies for the inconvenience. You patience is greatly appreciated!
Yes same here happening for a few weeks also
Hey Luis! We are aware of the issue affecting some users regarding tab groups. We are working on a fix for that and hope to have it out soon. Thanks for reporting the issue!